Picnic Time's Quality Commitment
Every item is made of the best quality materials and is designed to be both attractive and durable. All of our soft packs are made from combinations of the following materials:
      *600x600 denier polyester with waterproof PVC backing
      *420 denier nylon with polyurethane coating for easy cleaning
      *Polyester rip-stop to prevent tearing
We also use bar-tech stitching to reinforce pocket seams designed for a lifetime of use. All insulated bags and baskets are handmade from top quality rattan, bamboo and willow. Leather straps and metal hinges and latches add to the strength and functionality. All of our items pass through a three-stage quality control process to insure that your goods arrive in perfect condition.
Picnic Time products are guaranteed to be free from defects in materials and workmanship for the life of the product. Our warranty applies when the product is used for the purpose intended, and does not apply to damaged caused by typical wear and tear, unreasonable use, or neglect.
Picnic by Ascot Warranty
All products have a lifetime warranty against manufacturing defects. Products will be repaired or replaced if found to have a problem. We can be contacted directly for this and often we can just send a replacement part to resolve any minor issues.
Products have a satisfaction guarentee within the first 2 weeks of receiving product. Product may be returned (customer pays all freight charges) if the customer is not satisfied.